Last updated 2 January 2025
Introduction
Aerobelt Australia Pty Ltd (“we,” “us,” “our”) is committed to protecting the privacy of visitors to our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, including information submitted through our contact forms. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
- Personal Information: When you use our contact or Fluent Forms, we may collect personal information such as your name, email address, phone number, and any other information you provide in your message.
- Company Information: We may also collect company-related details, including the company name, address, and specific project-related data required for quotes or spare parts requests.
- Non-Personal Information: We may collect non-personal information automatically when you visit our website, such as your IP address, browser type, operating system, and the pages you visit.
2. Use of Cookies
Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us improve our website’s functionality and understand how you interact with our site. You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain features on our website.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries submitted through our forms.
- Provide accurate quotes and process requests for spare parts.
- Improve our website and its functionality.
- Monitor and analyse website usage and trends.
- Communicate with you about updates or changes to our services.
4. Collection and Use of Quote and Spare Part Details
Through our Fluent Forms system, we collect detailed information to assist with quotes and spare part requests. This includes project specifications, conveyor details, and other relevant data. The information you provide is used solely for the purpose of addressing your inquiry, creating quotes, or processing your order.
- Storage and Security:
All form submissions are securely stored and accessible only to authorized personnel. If required, this information may be temporarily stored on third-party platforms (e.g., Dropbox) for project collaboration, subject to strict confidentiality agreements. - Confidentiality:
We treat the details you provide, including commercial or proprietary information, as confidential and will not disclose them without your consent unless required by law.
5. Sharing and Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. However, we may share your information with third-party service providers who assist us in operating our website, conducting our business, or serving our users, provided that those parties agree to keep this information confidential.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, please be aware that no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.
7. Links to Other Websites
Our website may contain links to other websites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
8. Your Rights and Choices
You have the right to request access to, correction of, or deletion of your personal information that we hold. If you wish to exercise these rights, please contact us using the information provided below.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Aerobelt Australia Pty Ltd
1/8-10 Technology Drive Appin NSW 2560
Email – info@aerobelt.com.au
Phone – (02) 4631 2919